University of Phoenix Alumni Chapters Manager in Tempe, Arizona

Opportunity Details


The Manager Alumni Chapters provides is responsible for the support of alumni chapter events, structure and processes as part of the overall alumni engagement component of the Phoenix For Life program. The mission of the Career Services and Alumni Engagement department is to provide career growth partnership, connections and personal growth benefits to students and alumni for life.


Leadership :

  • Provide critical execution of the Alumni Engagement program through the role of the Alumni Chapters.

  • Create and implement a comprehensive process to align, support and communicate with Alumni Chapters across the country.

  • Partner with Ground campus leadership to support and implement alumni engagement initiatives.

  • Work with Marketing department leadership to support overall goals and objectives, and bring success to all divisions of the Marketing team.

  • Support chapters through alumni engagement technology solutions, social media and websites.

  • Provide reporting and tracking of alumni chapter initiative measurements.

Alumni Engagement Process:

  • Planning and implementation of programs and projects that engage alumni through alumni chapters and provide tangible benefits.

  • Manage and support alumni chapter events, structure and processes.

  • Provide financial support and tracking of related budget items for alumni chapters.

  • Help design, implement and manage alumni engagement programming and events both virtually and in-person.

  • Support the University’s Homecoming celebrations in collaboration with the University Events team.

  • Provide support for the New Alumni transition process, including Commencement receptions, communications, and occupation-specific programming.

  • Work closely with the University Events team and ground campus leadership to successfully deploy alumni events.

  • Support the alumni “Give Back” program, including mentoring, community service volunteering, speakers bureau, and similar programs.

  • Educate on and promote the Phoenix For Life concept and offerings through alumni chapter leadership and processes.

  • Support alumni CRM processes to coordinate alumni interaction throughout the university.

  • Support alumni network connections, both globally and in smaller communities, through online and in-person infrastructure.


Basic Requirements:

  • Bachelor's degree in related discipline plus a minimum of two years of experience in alumni relations or related discipline.

Additional Qualifications:

  • Demonstrated ability in fostering productive relationships with volunteers and developing volunteer leadership.

  • Possess a dynamic, professional demeanor with exceptional organization, written and oral communication skills.

  • Ability to work collaboratively across multiple internal and external functions.

  • Ability to oversee multiple tasks with attention to detail, and a motivated/enthusiastic work style.

  • Ability to work accurately and with a good attitude in a fast-paced environment with a broad range of internal and external constituents.

  • Exceptional ability to work in managing data and databases, creating tracking and reporting processes, and capturing detail as relevant to need.

Company University of Phoenix

Job Family Marketing

Virtual Eligible No

Requisition ID 2017-8887

Position Type Full-Time

Job Locations US - AZ - Tempe